ECS Customer Service Site and 99-Hour Replacement Policy Debuts

ECS USA Launches its Elite Member Service Site and First-In-Industry 99-Hour Replacement Service for ECS Black Series Products

Over the past decade, Internet usage statistics in Northern America has had a dramatic growth. From 9% to 77% growth in population; that's about 266 million people who have become Internet surfers in general and the number is still increasing. ECS cares about what's best for its users and has built the ECS Elite Member Service Site for product registration and enhanced technical & customer support. It also offers its First-In-Industry, 99-Hour Replacement Service exclusively to ECS fans who have purchased an ECS Black Series Motherboards or Graphics cards.

ECS USA has allied with its authorized retail channel (offline and online) and has devoted itself to provide the best service to meet the needs of its U.S. customers. With the purchase of every Black Series labeled Motherboard and Graphics Card from ECS' authorized retail channel in the United States of America (48 contiguous states), ECS will offer its exclusive 99-Hour Replacement Service. ECS' authorized retail channel is very supportive of this exciting program. ECS hopes its online service will bring the consumer the most convenient access to its RMA service. ECS has listened to its fan base and has delivered with this service.

"The retail channel, whether it's online or offline, has been the trend in the U.S. for purchasing hardware products over the past years. We at ECS USA foresee it as an essential core to our strategy. We value our retail partnerships and want to offer this additional service to enhance the support we offer on the backend. We are happy to be able to provide the best possible service," commented Ray Lin, Vice President of Motherboard and Graphics Card Business Unit of ECS USA.

How you can become an ECS Elite Member:
ECS Elite Members are users who have registered a product with us. Register your product as soon as possible so that we can give you the best available support. Registered ECS Elite Members get a preference in support. We guarantee a response within 24 hours. Not to mention, every month we will be selecting a random winner of ECS prizes and SWAG from our members. We will also offer special deals to our members before anyone else.

How to take advantage of the 99-Hour Replacement Service:
Purchase one of the Black Series labeled Motherboards and Graphics Cards from ECS' authorized retail channel in the United States of America (48 contiguous states), register at the ECS Elite Member Service web site and automatically qualify for ECS' exclusive 99-Hour Replacement Service.

Authorized Retailers: GlobalComputer.com, SuperBiiz.com, Newegg.com, TigerDirect,com, TigerDirect Retail Outlets, CompUSA.com and CompUSA Retail Stores.

Authorized products: All ECS Black series labeled Motherboards and Graphics cards

Own an ECS Black Series product? Start by registering at the ECS Elite Member Service site now!

https://www.ecsusa.com/ECSWebSite/Member/LoginPage.aspx

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ECS Customer Service Site and 99-Hour Replacement Policy Debuts

ECS USA Launches its Elite Member Service Site and First-In-Industry 99-Hour Replacement Service for ECS Black Series Products

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